We conduct research at the intersection of health and technology.

We focus on addressing problems related to how technology can improve collaboration and communication in healthcare. We hope to improve the delivery of care through the better design, implementation, and evaluation of health-related technologies.

Our Approach

We utilize a variety of methods in our research. These methods include qualitative (e.g. observations and semi-structured interviews); quantitative techniques (e.g. surveys); and design (e.g. prototyping).  We also use a sociotechnical systems perspective. This means we examine technology within the context of the organizational structures in which it is embedded.  We use these methods and perspectives to identify and address problems people encounter while using health information technologies.

 

Our Work

We have three major research areas:

  • Patient Care – Our projects in this area focus on problems related to supporting care activities within acute care settings such as hospitals. In particular, we are interested in the design and implementation of collaborative health technologies in these settings.
  • Patient-Generated Data (PGD) – There has been a personal health data explosion generated by individuals through the use of mobile health applications and other devices. Healthcare organizations now seek to examine how to incorporate and utilize this data as part of the care process. We are interested in developing both technical and workflow solutions to the challenges of using PGD.
  • Mental Health Support – The need for mental health services is fast outstripping the resources available to provide timely support. Consequently, technological support for delivering mental health services is beginning to be seen as a necessity, not a luxury. We are interested in using user-centered design approaches to develop and implement technologies for supporting the treatment of depression and anxiety that meet the needs of both patients and providers.